1. WHAT DATA DO WE STORE?
We store all of the data that we need in order to maintain our relationships with customers and clients. This data ranges from records including full name, email address and country, to more extensive records that include full name, telephone number, email address, home and work address, as well as details of dependents.
For tax purposes, if you attend a class or buy a product, we will store your tax or VAT identification number and all of the data that we need to issue a correct invoice in all of the jurisdictions in which we operate.
In addition, if you attend a class or buy a product, we will also keep a record of that transaction to be able to discern whether you meet the prerequisites for advanced classes and to be able to check whether you meet the requirements to become an Talk To The Entities facilitator.
We will also keep a record of your certification to be able to provide all of the services agreed in our Certified Facilitator Agreement and to enable you to perform your business as agreed with us.
We may store both your shipping address, for product delivery, and your billing address, which can be used to verify credit card payments or other methods of payment.
2. WHY DO WE STORE YOUR DATA?
We store your data in order to provide the services we offer free and to fulfill our contractual undertakings with our customers and clients.
Personal data is stored to be able to send you information, free samples, products and to register you for classes and telecalls.
By keeping a record of the products you have purchased, and the classes and telecalls in which you have participated, we are able to check your prerequisites for future, more advanced classes and, if you are interested, for becoming a Talk To The Entities facilitator. If you are interested in becoming a Talk To The Entities facilitator, we need to know what classes and training programs you have already completed to qualify as a facilitator.
Recordings of classes and telecalls are stored and distributed to enable clients and customers to play back classes or telecalls they attended. Following the aforementioned classes or telecalls, the recordings are also turned into products that are sold in the shop.
Your stored data enables our systems to serve you better. For example, when you register for classes you need not fill in your details every time. Our system also knows which classes you have attended in the past and can use your data to offer certain pricing advantages.
We also store data regarding your purchases from the Talk To The Entities & Shannon O’Hara Shop. Some of your purchases may contribute to your eligibility to attend other advanced classes, and certain products are required if you choose to become a facilitator.
3. WHO HAS ACCESS TO YOUR DATA?
Within Talk To The Entities, the individuals with access to your data are those requiring those data to be able to fulfill our contractual agreements with our customers and clients. These may include our communications and marketing team, our event organizers, administrative staff and contractors.
Furthermore, if you are a Talk To The Entities facilitator, the support teams for the different groups of facilitators will have access to your data to be able to provide you with the support and information you require for your business as an independent contractor.
In addition, outsourcing work on specialist tasks within IT and accounting, for example, sometimes requires us to grant consultants access to your data whenever and wherever this is required to fulfill our legal obligations towards official authorities or to develop and improve our services.
In addition to our internal team and the external agencies with whom we work, all Talk To The Entities facilitators listed on our website are granted access to your basic data (full name, email address, mailing address country and phone number) when you register for one of their classes through the general website www.accessconsciousness.com. This applies to live (in-person) classes, telecalls and online courses, as well as classes offered live via audio and live-streamed classes.
A facilitator gains access to your basic data only when you sign up for one of his/her classes. The facilitator does not have access to your class or product history or your tax or VAT number.
4. DO WE SHARE YOUR DATA?
As mentioned above, we share your data with those Talk To The Entities facilitators with whom you choose to take a class. Since all of our facilitators are licensed independent contractors, to share data with them we have data-sharing subcontracts in place. Talk To The Entities is a franchise system that uses a shared worldwide marketing tool via the website www.accessconsciousness.com.
We do not share your data with facilitators with whom you have not taken a class.
All facilitators/subcontractors are bound by the same data protection agreement to which we adhere.
5. HOW LONG IS THE DATA STORED?
We keep the data stored as long as…
- we have a relationship with you as customer, client or interested party
- we are legally obliged to, for tax purposes
- until you unsubscribe or ask us to delete your information
6. WHAT DATA PROTECTION RIGHTS DO YOU HAVE AS A CUSTOMER?
As a customer, you have the right to…
- manage your email or paid subscription
- correct any and all information we have stored
- request details of the data we have stored regarding you
- request deletion or limitation of your stored data
If you would like to update, change or amend your data, please let us know by contacting us at this email address: firstname.lastname@example.org
If you would like to be deleted from our database, please contact us here: email@example.com
7. ARE CUSTOMERS OBLIGED TO PROVIDE THEIR DATA?
Yes, as a customer or client, you must provide the data we need to be able to fulfill our contractual obligations within the various services we offer.
Depending on what you are requesting from us, we will ask you to provide information that may range from your full name, email address and country to more extensive details including full name, telephone number, email address, home and work address, as well as details of dependents.
8. COOKIES, PROFILING AND AUTOMATION
We do not perform any form of automated profiling. Sometimes we will check what topics a client may be interested in based on his/her previous choices of classes or products.
We do not share your data or sell it to any external agencies. Checks on prerequisites for advanced classes are processed automatically.
9. WHERE DO WE STORE YOUR DATA?
We use multiple systems for storing your data to fulfill our contractual agreements with customers and clients and that also enable us to operate globally.
In general, information is stored in cloud services and on computers in the United States of America, the European Union and Australia. Geographical locations may differ between the different services we provide.
10. HOW DO WE PROTECT YOUR DATA?
Talk To The Entities staff, contractors and the external agencies with whom we work have all signed NDAs (Non-Disclosure Agreements). They have also been trained in data protection.
The stored data can only be accessed through security-protected entry points by users with permission to access the information. All Access Consciousness facilitators/sub-contractors have signed data protection agreements safeguarding the information we share with them. We also offer written and online data protection information, which is available to the facilitators free of charge.
I hereby grant to Talk To The Entities the following rights in the interest of furthering Talk To The Entities’ creation and distribution of informational and artistic materials:
- The right to record my image, photograph, picture, likeness, and voice by any technology or means.
- The right to copy, use, perform, display and distribute such recordings of me for any legitimate purpose, including but not limited to distribution by means of streaming or other technologies via the Internet, or distribution of audio or video files (e.g. podcasts) for download by the public.
- The right to combine such recordings of me with other images, recordings, or printed matter in the production of motion pictures, television tape, sound recordings, still photography, CD-ROM or any other media.
- The right to record, reproduce, amplify and simulate my image and all sound effects produced.
- The right to assign, transfer, or license the above rights to third parties.
- The right to use my image and voice in connection with the marketing of Talk To The Entities’ programs, events, or educational or artistic materials.
I understand and agree that I will not receive compensation, now or in the future, in connection with Talk To The Entities’ exercise of the rights granted hereunder. I hereby assign to Talk To The Entities any and all copyright I may have in the recordings made of me hereunder. I hereby release and forever discharge Talk To The Entities, its members individually from any and all claims, demands, rights and causes of action of whatever kind that I may have, caused by or arising from Talk To The Entities’ exercise of the rights granted hereunder and the use of recordings containing my image or voice, including all claims for libel and invasion of privacy or infringement of rights of copyright and publicity.
- Refunds are available for telecall series’ within 24 hours of the end of the first call.
- Refunds for live classes must be requested before lunch on the first day of class.
- Products that are instantly downloadable are NOT eligible for a refund.
- Refunds for classes and products may be subject to an 8% non-refundable fee.